Shipping & Delivery
We do not offer international shipping with online sales. International orders must be requested by phone or direct e-mail. Please call the Hall of Fame at 1.906.485.6323 or e-mail firstname.lastname@example.org if ordering from outside the United States. Shipping rates need to be calculated individually per international order.
A shipping and handling charge (USD) will be applied to each order. Posters and prints are shipped in mailing tubes separately. Other items are boxed or in envelopes in a manner appropriate for each item.
Items are shipped within 5 business days of receipt of the order unless out of stock.
Returns & Refunds
The U.S. Ski & Snowboard Hall of Fame and Museum makes your satisfaction a priority. We will be happy to refund or exchange any item in re-sellable condition if returned within 30 days of purchase.
A copy of the purchase receipt must be enclosed. Refunds are in the form of the original payment.
There is a 10% restocking fee for items returned and the buyer is responsible for return shipping costs. In some cases discount items are not returnable. It will be noted in the item discription if this is the case. Shipping and handling charges are non-refundable. Returns are to be mailed to: U.S. Ski & Snowboard Hall of Fame and Museum, 610 Palms Avenue, Ishpeming, MI 49849 USA.